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Effective: Aug 1, 2019

This Data Request Policy addresses requests from users and government agencies to disclose or delete data other than in the ordinary operation and provision of the Services by Cordiant Technologies, Inc., and outlines our policies and procedures for responding to such requests for Customer Data. Any capitalized terms used in this Data Request Policy that are not defined will have the meaning set forth in the Customer Terms of Service. In the event of any inconsistency between the provisions of this Data Request Policy and the Customer Terms of Service, the provisions of the Customer Terms of Service shall prevail.

Requests for Customer Data by Individuals
Since Customer owns Customer Data and in the ordinary course of things, gets to decide what to do with the Customer Data that’s posted and stored in cordiaa.com, if you are an individual wanting to access Customer Data or want Customer Data to be removed, you should contact Customer regarding such requests. However, We reserve the right to remove Customer Data that violates our policies or applicable law.

Requests for Customer Data by Legal Authority
Courts, government agencies, or parties involved in litigation should send their requests for Customer Data disclosures to legal@cordiant.com. The requests should be prepared and served in accordance with applicable law and should clearly state the specific Customer Data sought including the relevant Customer’s name and if applicable, the relevant Authorized User’s name. The requests should also include the following information: (i) the requesting party and (ii) the relevant civil or criminal matter.

Unless prohibited from doing so or there is a clear indication of illegal conduct or risk of harm to people or property associated with use of such Customer Data, we will notify Customer before disclosing any of Customer’s Customer Data so that the Customer may seek protection from such disclosure. We will not disclose Customer Data, unless we are compelled by law to do so or there is a valid and binding order of a government or a regulatory body to disclose Customer Data. The Customer will be responsible for any costs arising from our response to such requests.

We do not accept legal process or requests directly from law enforcement entities outside the United States. Foreign law enforcement agencies should proceed through a Mutual Legal Assistance Treaty or other diplomatic or legal means to obtain data through a court where Cordiant Technologies, Inc. is located.

Individuals issuing legal process or legal information requests
If you are an individual issuing legal process or legal information requests to Cordiant Technologies, Inc., you should properly domesticate the process or request, and serve Cordiant Technologies, Inc. in a jurisdiction where we are resident or have a registered agent to accept service on our behalf.

Transparency Report
We also intend to publish a Transparency Report summarizing data requests and content takedown requests received and responded to, on an ongoing basis.

 
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